Is it possible to specify an account for comment impersonation other than the default Exalate account in Jira cloud?

Originally asked by Peter on 23 May 2023 (original question)


It seems strange that this is documented for worklogs, but not for comments. Is it not possible to specify a default account for comment attribution? Either it has to be attributed to the original commenter, or the Exalate proxy account? There’s no ability to use a different account for it?


Answer by Mathieu Lepoutre on 01 September 2023

Hi Peter

It is possible to put a default proxy user that will be used for comments.

Please implement this;

replica.addedComments.each { it.executor = nodeHelper.getUserByEmail("putadefaulthere@email.com") }
replica.changedComments.each { it.executor = nodeHelper.getUserByEmail("putadefaulthere@email.com") }
issue.comments = commentHelper.mergeComments(issue, replica, { it })

Please change the hardcoded default email “putadefaulthere@email.com

Thank you.

Kind regards,
Mathieu Lepoutre


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