If Suppliers A and B instances are synced with our instance, can a Supplier A raise a ticket and assign it to Supplier B easily or do we need to manually assign the ticket when it hits our instance?

General Questions
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1

Originally asked by Riddhi on 26 October 2020 (original question)

2

Answer by Francis Martens (Exalate) on 27 October 2020

You can define a trigger which will sent the issue to SupplierB.
For instance if the issue contains a component ‘MadeBySupplierB’, the trigger can then send it over there.