How to show linked issues statuses and keys?

Use Case
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1

Originally asked by allenhsieh on 28 September 2020 (original question)

Hi Support,
I tried to sync up 3 different projects while making a custom filed to show parent’s ticket ULR or number.
I followed the step provided here:
https://docs.idalko.com/exalate/display/ED/How+to+display+the+remote+issue+link+in+a+custom+field

Below I inserted the code:
issue.customFields.“Epic Link”.value = issue.key

996×404 22.6 KB

Yet, the filed in the project did not show any sign of link or parent number?

1553×881 85.7 KB

Can you please show me how to solve this issue?

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Answer by Juan Grases on 17 November 2020

Hi! Why are you using the Epic Link CF? This should be a reserved CF for Jira Agile. Have you tried with another text CF? Also, you want to set the replica.key

issue.customFields."Remote issue Key".value = replica.key
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