How to show linked issues statuses and keys?

Originally asked by allenhsieh on 28 September 2020 (original question)


Hi Support,
I tried to sync up 3 different projects while making a custom filed to show parent’s ticket ULR or number.
I followed the step provided here:
https://docs.idalko.com/exalate/display/ED/How+to+display+the+remote+issue+link+in+a+custom+field

Below I inserted the code:
issue.customFields.“Epic Link”.value = issue.key

Yet, the filed in the project did not show any sign of link or parent number?

Can you please show me how to solve this issue?


Answer by Juan Grases on 17 November 2020

Hi! Why are you using the Epic Link CF? This should be a reserved CF for Jira Agile. Have you tried with another text CF? Also, you want to set the replica.key

issue.customFields."Remote issue Key".value = replica.key

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