How to recover synchronization between Two Jira projects with exalate

Originally asked by r on 30 March 2021 (original question)


My subscription in jira was suspended because my attlassian account hasn’t been renewed. After renewing it exalate for jira app stop synchronization .


Answer by Mariia Horbatiuk on 30 March 2021

Hi there,

Could you please create a support ticket?

In order to help you we may require information that shouldn’t be shared in public :smile:

The link to support portal is here.

Thank you!

Exalate Support Team