How to hide exalate button/field for projects that are not using exalate - Jira Cloud

General Questions
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Originally asked by David Finnis on 02 March 2021 (original question)

Is there a way to hide exalate button/field for projects that are not using exalate on Atlassian Jira Cloud instance

2

Answer by Daniel Carvajal on 02 March 2021

Hi David

Unfortunately, at least for now, it is not possible to hide buttons only for specific group of users or to be limited by projects. However, there are a couple of ways to configure a much less intrusive way to initiate sync for an issue.

  1. Use an Exalate Trigger: https://docs.idalko.com/exalate/x/XZArAQ
  2. In a nut-shell an Exalate Trigger works the following way: whenever an issue is created or updated, it is checked against every Exalate Trigger’s JQL query - if the issue matches the query, then it will be put under sync
  3. Use Workflow screens with either an Exalate Trigger or an Exalate Post-Function: https://docs.idalko.com/exalate/x/rAjuAg
  4. In this option you would need to adapt your workflow, then allowing you to hide transition which would start synchronization from certain users using transition conditions.

Kind regards.

Daniel.