Answer by Francis Martens (Exalate) on 06 May 2021
Hi James Lindsay
Error information is not persisted once resolved. Would you like to know how many errors happened over the course of time?
Comments:
James Lindsay commented on 06 May 2021
Hi Francis Martens (Exalate) its for issues that currently have error messages on them so more of a live view, then when the errors are resolved they will clear from our PBI report.
Francis Martens (Exalate) commented on 06 May 2021
Ah - The errors are all contained on _ERROR, so the SQL approach seems the way to go.
I have never used Power BI before, not sure what the capabilities are.
James Lindsay commented on 07 May 2021
Thanks Francis, do you have any documentation in ways to export/retrieve the Exalate data or any suggested methods.
Thanks
Francis Martens (Exalate) commented on 07 May 2021
These are plain tables in the Jira database. Retrieving the data can be done with a straightforward sql statement
James Lindsay commented on 04 June 2021
Thanks francis, can you point me in the direction on how to get started ie how to access the Jira database to retrieve the tables? and if you have any Docs and sample scripts to extract data.
Thanks.
Francis Martens (Exalate) commented on 05 June 2021
The access to the database depends on the type of database, security settings. This is to wide to put in a comment box. Can you check with your database administrator for the details?
The tables of Exalate all start with A0_08F1AF
The error table is A0_08F1AF_ERROR