Exalate API

Originally asked by Kārlis Rozenbergs on 26 August 2019 (original question)


Hello,

Is there any documentation available about REST API methods available for Exalate add-on? For example:

  • GET method to get all sync errors,
  • GET method to GET event count in Sync Queue.

I was not able to find any info about API in https://docs.idalko.com.

We want to monitor synchronization process using Zabbix monitoring tool.

We are using Exalate 4.5.3 on Jira Core and Jira Service Desk.


Answer by Francis Martens (Exalate) on 26 August 2019

Hi Kārlis Rozenbergs

We created a page with a number of relevant REST calls - here

We still need to document how you can get the JWT token (which is used for authentication), but this is something that can be done in the course of the week.


Comments:

Kārlis Rozenbergs commented on 29 August 2019

Thanks for response, but your provided API calls are not exactly what I wanted. I have found that /rest/issuehub/4.0/errors shows JSON with all sync errors.

Francis Martens (Exalate) commented on 29 August 2019

And is this sufficient for your question - then I will add it to the documentation

Kārlis Rozenbergs commented on 18 September 2019

yes, please do so.

SDR commented on 30 June 2020

Is there already an documentation on how to get an JWT Token? We have to monitor exalate sync errors because we already had several problems mit our customers because we have not seen new tickets because they were not synced

Answer by David Löwens on 30 November 2021

Where can I find the documentation on JWT token? At the Moment only Basic Auth with admin rights works…

We still need to document how you can get the JWT token (which is used for authentication), but this is something that can be done in the course of the week.

Answer by Tom De Blende on 24 April 2020

Is there any other way to monitor Connection Status and Queue length? Is there anything publicly available?