Originally asked by Kārlis Rozenbergs on 26 August 2019 (original question)
Hello,
Is there any documentation available about REST API methods available for Exalate add-on? For example:
I was not able to find any info about API in https://docs.idalko.com.
We want to monitor synchronization process using Zabbix monitoring tool.
We are using Exalate 4.5.3 on Jira Core and Jira Service Desk.
Answer by Francis Martens (Exalate) on 26 August 2019
Hi Kārlis Rozenbergs
We created a page with a number of relevant REST calls - here
We still need to document how you can get the JWT token (which is used for authentication), but this is something that can be done in the course of the week.
Thanks for response, but your provided API calls are not exactly what I wanted. I have found that /rest/issuehub/4.0/errors shows JSON with all sync errors.
And is this sufficient for your question - then I will add it to the documentation
yes, please do so.
Is there already an documentation on how to get an JWT Token? We have to monitor exalate sync errors because we already had several problems mit our customers because we have not seen new tickets because they were not synced
Answer by David Löwens on 30 November 2021
Where can I find the documentation on JWT token? At the Moment only Basic Auth with admin rights works…
We still need to document how you can get the JWT token (which is used for authentication), but this is something that can be done in the course of the week.
Answer by Tom De Blende on 24 April 2020
Is there any other way to monitor Connection Status and Queue length? Is there anything publicly available?