How do i synchronize catalog task in exalate server

Originally asked by Anshuman Bakshi on 02 September 2020 (original question)


I am trying to synchronize catalog task from SNOW to Jira, while creating a trigger i only see 4 entity options i.e Incident, problem, change request and customer case. What is the way to synchronize catalog task and add it to triggers ?


Answer by Francis Martens (Exalate) on 04 September 2020

What is the current version of your Exalate for ServiceNow?