Hide inactive connections in Zendesk?

Originally asked by Sandra Campbell on 12 December 2022 (original question)


I see this is possible in Jira via the General Settings page. Can I hide deactivated connections from the user in Zendesk?

thanks, Sandra


Answer by Jillani Fazal on 14 December 2022

Hi Sandra Campbell

This has been raised as a feature request and I have connected the ticket EASE-18739 to that request and as soon as there is any update, you will be informed straight away.

Thank you!