Originally asked by SANDEEP ADE on 05 November 2019 (original question)
Hi ,
on Jira side the error is displayed as issue .cannot be updated by user xxxx.Please check permissions
Answer by Francis Martens (Exalate) on 05 November 2019
- Can you login as xxxx and try to update the issue.
- If that fails → adapt the permission scheme
- If that doesn’t fail → raise a ticket on our support portal and provide an exalate support zip
Comments:
SANDEEP ADE commented on 06 November 2019
what is adapt the permission scheme mean ?
Francis Martens (Exalate) commented on 06 November 2019
Check following Atlassian document for more details
https://confluence.atlassian.com/adminjiraserver/managing-project-permissions-938847145.html