Error when configuring status mapping

General Questions
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1

Originally asked by Berry Kersten on 09 January 2020 (original question)

I have a problem configuring the following requirement: Set the status of the remote project to Accepted

Example:
GIVEN Local project
AND Status = NEW
THEN sync to remote project
AND set status in remote project to ACCEPTED using the transition “Accepted as a bug”

I’ve read the documentation on https://docs.idalko.com/exalate/display/ED/Status\+synchronization\+on\+Jira\+Server\#StatussynchronizationonJiraServer\-statusSyncExternal

and followed the instruction ‘transition applied to your local issue’ that results in the incoming sync of the remote project:

if (issue.status.name == “New” && replica.status.name == “Open”) {
workflowHelper.transition(issue, “Accepted as a bug”)

When trying to sync, I get an error message “Script error details: Cannot get property ‘name’ on null object. Error line: Script349.groovy: 8 "

What am I doing wrong?

Thanks!
Berry.Source: Jira Server/Datacenter (old community)

Comments:

Berry Kersten commented on 09 January 2020

Hi Francis Martens (Exalate), yes, but I also tried to execute the logic after the firstSync and I got the same error.

For completeness, the configuration:

Outgoing sync (source):

replica.key = issue.key
replica.type = issue.type
replica.assignee = issue.assignee
replica.reporter = issue.reporter
replica.summary = issue.summary
replica.description = issue.description
replica.labels = issue.labels
replica.comments = issue.comments
replica.resolution = issue.resolution
replica.status = issue.status
replica.parentId = issue.parentId
replica.priority = issue.priority
replica.attachments = issue.attachments
replica.project = issue.project
replica.environment = issue.environment
replica.customFields.“Product” = issue.customFields.“Product”

Incoming sync (remote side)

def projectMap = [“Technical DLM/licensing”:“DLM”,“Uniface Anywhere Issue”:“UA”,“Uniface Issue”:“UNI”]
if (firstSync) {

// look up project key using the issuetype.name and if not found default to DLM
issue.projectKey = projectMap[replica.type.name] ?: “DLM”

}

issue.summary = replica.summary
issue.description = replica.description
issue.comments = commentHelper.mergeComments(issue, replica)
issue.attachments = attachmentHelper.mergeAttachments(issue, replica)
issue.environment = replica.environment
issue.customFields.“Workaround”.value = replica.customFields.“Product”.value?.value
issue.typeName = “Bug”

//if the local issue status is ‘New’ and the remote issue status is ‘Open’ use ‘Accepted as a bug’ transition
if (issue.status.name == “New” && replica.status.name == “Open”) {
workflowHelper.transition(issue, “Accepted as a bug”)
}

Francis Martens (Exalate) commented on 09 January 2020

The statement 'if (issue.status …) is also executed during the first sync.
What you can do is

if ((issue.status == null || issue.status?.name == "New") && 
    replica.status.name == "Open")

Note the ‘?’

This is a groovy operator allowing to test for null - avoiding a nullpointer exception

Meaning -

issue.status = null
assertNull(issue.status?.name)
Berry Kersten commented on 14 January 2020

I’ve changed the incoming sync to

def projectMap = ["Technical DLM/licensing":"DLM","Uniface Anywhere Issue":"UA","Uniface Issue":"UNI"]
if (firstSync) {

// look up project key using the issuetype.name and if not found default to DLM
issue.projectKey = projectMap[replica.type.name] ?: "DLM"

// old code workflowHelper.transition(issue,"Accepted") ?: "Backlog"
}
issue.summary = replica.summary
issue.description = replica.description
issue.comments = commentHelper.mergeComments(issue, replica)
issue.attachments = attachmentHelper.mergeAttachments(issue, replica)
issue.environment = replica.environment
issue.customFields."Workaround".value = replica.customFields."Product".value?.value
issue.typeName = "Bug"

//if the local issue status is 'New' and the remote issue status is 'Open' use 'Accepted as a bug' transition
if ((issue.status == null || issue.status?.name == "New") && 
replica.status.name == "Open") {
workflowHelper.transition(issue, "Accepted as a bug")
}

and the error is gone!

However, when syncing the issue is not transitioned with “Accepted as a bug” to status ACCEPTED

I also tried to move

if ((issue.status == null || issue.status?.name == "New") && 
replica.status.name == "Open") {
workflowHelper.transition(issue, "Accepted as a bug")

to the firstsync section, but still no transition.

I’m not sure how to proceed further.

Francis Martens (Exalate) commented on 15 January 2020

Hi Berry Kersten

Are you sure about the transition name?

(In case the transition doesn’t exist or if the proxy user is not permitted the transition, no error will be generated)

I quickly tested a simple script

if(firstSync){
   // If it's the first sync for an issue (local issue does not exist yet)
   // Set project key from source issue, if not found set a default
   issue.projectKey   = "NAM"
   // Set type name from source issue, if not found set a default
   issue.typeName     = "Task"
}
issue.summary      = replica.summary
issue.description  = replica.description
issue.comments     = commentHelper.mergeComments(issue, replica)
issue.attachments  = attachmentHelper.mergeAttachments(issue, replica)

workflowHelper.transition(issue,"In Progress")

And this work fine.

An alternative is to enable debug logging and inspect the log files.

Berry Kersten commented on 16 January 2020

Hi Francis Martens (Exalate)Thanks. It’s working now.

Main problem: case sensitivity…

Francis Martens (Exalate) commented on 16 January 2020

Ah yes.

Thanks for confirming.

2

Answer by Francis Martens (Exalate) on 09 January 2020

Hello Berry Kersten

Is the logic executed during the first sync?
If this is the case, issue.status might be null (as the issue is not yet created)

3

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