Any guidance would be much appreciated - I want to use Exalate to essentially keep our Jira ticket fields up to date with account information that lives in Salesforce.
For example, we created Ticket A in Jira for Account A. In Salesforce, Account A has an ACV of $100 and a sensitivity of “yes”. I want to make sure that when that Jira ticket gets created, the custom field “Account ACV” is filled in with $100 and the custom field “Sensitivity” is “yes”.
How would you approach this, is Exalate good for this, any other ways you’d do this?