Originally asked by Sergey on 29 July 2021 (original question)
Good afternoon!
we have Jira service desk and Jira Software - we need to synchronize them in the context of problems, while projects and fields are different everywhere!
I didn’t quite understand the documentation ((
Answer by Ariel Aguilar on 04 August 2021
Hi Sergey!
It is possible to use Exalate for this use case and if you are unclear on how Exalate works or its documentation. I would suggest booking a demo for you to address these general questions or what options are offered in case you need more help. You can book it here: https://exalate.com/book-demo/
Kind regards,
Ariel