DevOps > Jira Attachments

General Questions
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1

Originally asked by nick watts on 25 September 2020 (original question)

Hi

Jira > DevOps integration = Images attached to comments sync across and appear in the links tab.

DevOps > Jira integration = images do not sync across when syncing, either from comments of attached in the description.

Has anyone encountered this?

Thanks

2

Answer by Francis Martens (Exalate) on 26 September 2020

This is indeed the case and on our roadmap to improve on
It is a bit of a pain as Azure DevOps doesn’t provide REST access to inline attachments …

There is a similar problem syncing zendesk inline attachments. Check following post
How to transfer inline attachments from zendesk to jira (old community)

3

Hi everyone, just checking in to see if there are any updates.
It’s been a little while, and I wanted to follow up.

Thanks in advance!

5

Hi @Angel_Hidalgo ,

I have run testing with the following, and it has worked for me and my colleague locally here. Could you please check this out and let me know the result?

//ADO Outgoing sync script:
replica.description    = workItem.description
replica.comments       = workItem.comments

//ADO Incoming sync script:
workItem.description  = replica.description
workItem.comments     = commentHelper.mergeComments(workItem, replica)

//JC outgoing sync script:
replica.description = nodeHelper.getHtmlField(issue, "description")
replica.comments = nodeHelper.getHtmlComments(issue)

//JC incoming sync script:  
issue.description  = nodeHelper.toMarkDownFromHtml(replica.description)
issue.comments     = nodeHelper.toMarkDownComments(commentHelper.mergeComments(issue, replica))

Kind regards,
Ashar
Exalate

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