Connection errors

General Questions
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1

Originally asked by Damian Lowe on 14 March 2022 (original question)

My synch for connection to is blocked. See message details:

1674×1099 59.2 KB

Hence my 2 connections errors:

1552×797 48.2 KB

Can you pls assist here on what I should do?

Thanks

Damian

2

Answer by Marcus Nygren on 18 March 2022

Hello Damian,

Are you using a Basic, Visual or Scripted sync?

If you are using a scripted sync you’ll need to include a part like this in your incoming Sync script

if(firstSync){
	// Swap PROJECTKEY for the project the issue should land in when initially synced
    issue.projectKey = "PROJECTKEY"
}