Originally asked by Harold Oconitrillo on 20 October 2022 (original question)
Hi,
In Strix company we use Exalate app for many projects with success. Usually synchronization custom fields fixes most of synchronization issues. Today we occurred a problem when we tried to sync a task with checklist. This checklist has been made with https://marketplace.atlassian.com/apps/1220209/issue-checklist-for-jira-free?hosting=cloud&tab=overview
I have tried to synchronize all custom fields related to this app but with no luck. Have you tested this app already? Is it possible to synchronize this kind of checklist with Exalate?
Kind Regards.
Comments:
Harold Oconitrillo commented on 20 October 2022
Hi,
Exalate is a very flexible tool for synchronization that allows you to send and receive different fields, but since we have no relation to the mentioned plugin we cannot assure it can be synchronized, however we encourage our users to try these functionalities and experiment with it, a useful exercise is to see what the field is sending via a rest API call, you can access this the following way:
$BASE_URL/rest/api/latest/issue/$ISSUEKEY |
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Just change the $BASE_URL for your Jira’s URL and the $ISSUEKEY for whatever issue key you want to use as an example.
This will return an object you can review, please attach the result here also, so we can see how this plugin is sending the information, that way we can know if we can send/receive it using Exalate.
I would also like to know if you plan to receive this plugin using the same field on the other end (do you have the plugin on both ends?)
Thanks.