Can I export my Exalate configuration?

General Questions
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Originally asked by Logan Hawkes on 23 November 2022 (original question)

I’ve implemented Exalate linking on my development Jira instance and I’m ready to deploy it all to staging for user testing. Question: can I export the configuration (connections, triggers, etc) so I don’t have to re-implement it all by hand? I ask because I have connections from a single Jira Service Manager project to eight different Jira projects. Each connection syncs anywhere from 12 to 60 fields and there are as many as 10 scripts in each connection. I really don’t want to enter all that data again when the only change is the connection URL. I’d also like to have a backup in case something goes horribly wrong.

Is there a way to export Exalate configuration as XML or JSON or something?

Note: I found How to backup and restore Exalate’s configuration in Jira? (old community) I would like to avoid making direct changes to the database, especially when it comes time to deploy to production.

My instance is Jira Datacenter (on-prem) v8.20 with JSM and Exalate v5.3.9.

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Answer by Michael Mohr on 13 July 2023

Hi Logan, did you ever get a respond to your question? Just have created a question at Exalate if the have a backup and restore function. Lets see if they answer as often that I should ask the community.

Our use case for this requirement is that we are regularly creating clones of our prod instance to have more current data in our non-prod instances. But with this we have now the prod connection in the non prod instance. To not corrupt data by sending something from a non prod to a remote prod instance we have to delete all connections after the clone in the new cloned instance. But then the information from the former configured connection in the non-prod instance before it was deleted and replaced by a new clone is no longer available to recreate the former connections.

Therefore we would need a export/back functionality for all connections that could be used to import/restore these in another instance.