User Discrepancies in JIRA and Azure DevOps Synchronization

General Questions
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1

Originally asked by Riddhi on 18 October 2023 (original question)

  • *In JIRA and Azure DevOps works two different teams.*Some of the users are members of both teams, but there are users who are members only of the JIRA team or only of the DevOps team.
  • If there exists a possibility that in JIRA in field Assignee, we have user AAA, who doesn’t exist in DevOps, and during synch in DevOps appears default user BBB.
  • Now we have in script:

def defaultUser = nodeHelper.getUserByEmail(BBB@ebicom.pl)
workItem.assignee = nodeHelper.getUserByEmail(replica.assignee?.email,“AXPO”) ?: defaultUser

  • But it work only if in JIRA the field assignee is empty. If there is any user who doesn’t exist in DevOps we have ERROR in synch.
2

Answer by Syed Majid Hassan on 31 October 2023

Hi Riddhi,

Here is the snippet you need:

def defaultUser = nodeHelper.getUserByEmail("DEFAULT_USER_EMAIL","PROJECT_NAME")
if (replica.assignee?.email)
	workItem.assignee = nodeHelper.getUserByEmail(replica.assignee?.email,"PROJECT_NAME") ?: defaultUser
else
	workItem.assignee = defaultUser

Please replace the placeholders in the code with actual values. Here is a short test of the code snippet:

Please mark the answer as accepted if it solves the issue.

Thanks

Majid