Sync Historic comments and attachements

Originally asked by Danielle Cantrell on 14 April 2020 (original question)



Answer by Juan Grases on 14 April 2020

Hi!

When you exalate an issue, the sync will include all the existing data, including all existing comments and attachments. If in the other hand you are connecting to existing issues, by default, existing comments and attachments won’t be included but one of the options under the advance section, allow you to sync this fields.

Is this covering your case?

Best regards,

Juan


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