Set a static epic link in Jira cloud

General Questions
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1

Originally asked by Jonathan Gilbert on 25 June 2021 (original question)

Hi, I wish to set a static/default Epic link in Jira cloud, from ServiceNow. I do not wish to sync all the Epics into ServiceNow. I can see there is documentation on how to do this for Jira “on prem”. I have tried using the same script line as shown on the on prem and it does not work

2

Answer by Francis Martens (Exalate) on 26 June 2021

Hi Jonathan Gilbert

Rephrasing your question
On an incoming sync - Jira Cloud side - issues need to be added to one specific epic

Is this correct?

Comments:

Jonathan Gilbert commented on 29 June 2021

Morning Francis

Yes you are correct

Francis Martens (Exalate) commented on 04 July 2021

Just do on the incoming sync

if(firstSync){
   issue.projectKey   = "PAR"
   issue.typeName     = "Story"
   issue.customFields."Epic Link".value = "PAR-22"
}

PAR-22 is the issue key of the Epic.