Originally asked by Michal Balaj on 26 August 2022 (original question)
Hello,
I have set up new connection between 2 internal JIRa clouds projects and after try to synchronize first ticket, system shows this errors:
Missing mapping. Please add mapping for `com.exalate.basic.domain.hubobject.v1.BasicHubOption@bd82a0f5`.
The mark of exclamation is vissible by “Status” rule. Workflows are the same in both projects. Do you have any idea where the problem is?
Thank you.
Comments:
Jose Pablo Alpizar Hidalgo commented on 27 August 2022
Hello Michal Balaj
Would you please share with us the full stack trace of the error so we can look for more details of what could be causing this issue?
Michal Balaj commented on 30 August 2022
Hello, the full stack trace here:
Impact:
Sync for remote issue SDCDP-2 is blocked
Remote issue:
SDCDP-2
Connection:
SDCDP_to_CDP_20220826
Error Type:
Connection configuration
Error Creation Time:
Aug 26, 2022 13:34:07
Error Detail Message:
Missing mapping. Please add mapping for `com.exalate.basic.domain.hubobject.v1.BasicHubOption@bd82a0f5`.Check the documentation for more details.
Error Stack Trace
com.exalate.domain.exception.editor.RecoveryMappingEditorException: com.exalate.admin.editor.errors.mappings.recovery at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.base/java.lang.reflect.Constructor.newInstance(Constructor.java:490) at org.codehaus.groovy.reflection.CachedConstructor.invoke(CachedConstructor.java:80) at org.codehaus.groovy.runtime.callsite.ConstructorSite$ConstructorSiteNoUnwrapNoCoerce.callConstructor(ConstructorSite.java:105) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callConstructor(AbstractCallSite.java:273) at Script27$_run_closure1$_closure6.doCall(Script27.groovy:3) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:101) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:263) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1041) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:37) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:127) at Script27$_run_closure1.doCall(Script27.groovy:18) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:101) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:263) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1041) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:37) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:151) at Script27$_run_closure2.doCall(Script27.groovy:36) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:101) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:263) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1041) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:37) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:47) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:115) at Script27$_run_closure4.doCall(Script27.groovy:137) at Script27$_run_closure4.doCall(Script27.groovy) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:101) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:263) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1041) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:37) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:119) at Script27.run(Script27.groovy:86) at org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.eval(GroovyScriptEngineImpl.java:317) at org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.eval(GroovyScriptEngineImpl.java:155) at java.scripting/javax.script.AbstractScriptEngine.eval(AbstractScriptEngine.java:264) at com.exalate.processor.ExalateProcessor.execute(ExalateProcessor.java:98) at com.exalate.processor.ExalateProcessor.executeProcessor(ExalateProcessor.java:55) at com.exalate.replication.services.replication.mapping.MappingService.$anonfun$executeInScriptRule$1(MappingService.scala:274) at scala.util.Try$.apply(Try.scala:213) at com.exalate.replication.services.replication.mapping.MappingService.executeInScriptRule(MappingService.scala:271) at com.exalate.replication.services.replication.mapping.MappingService.$anonfun$receive$8(MappingService.scala:183) at scala.concurrent.Future.$anonfun$flatMap$1(Future.scala:307) at scala.concurrent.impl.Promise.$anonfun$transformWith$1(Promise.scala:41) at scala.concurrent.impl.CallbackRunnable.run(Promise.scala:64) at akka.dispatch.BatchingExecutor$AbstractBatch.processBatch(BatchingExecutor.scala:56) at akka.dispatch.BatchingExecutor$BlockableBatch.$anonfun$run$1(BatchingExecutor.scala:93) at scala.runtime.java8.JFunction0$mcV$sp.apply(JFunction0$mcV$sp.java:23) at scala.concurrent.BlockContext$.withBlockContext(BlockContext.scala:85) at akka.dispatch.BatchingExecutor$BlockableBatch.run(BatchingExecutor.scala:93) at akka.dispatch.TaskInvocation.run(AbstractDispatcher.scala:48) at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(ForkJoinExecutorConfigurator.scala:48) at java.base/java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:290) at java.base/java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1020) at java.base/java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1656) at java.base/java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1594) at java.base/java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:183)
thanks
Michal Balaj commented on 02 September 2022
I have changed the setup in detail od STATUS synchronization from "REPORT AN ERROR "to DO NOTHING (see attached picture). And the following synchronization (creation of new ticket in B project) was successful. But the following error appeared “ Failing to transition because the transition found by algorithm `Stop Progress` is no longer available for current step `In Progress` (3) Please contact Exalate Support Available transitions: `Block`, `Resolve Issue`” …That means in the B project failed the transition from OPEN status to IN PROGRESS status.
The same problem I have found here … How to fix a transition error (old community) . The first recommended fix didnt help (the worklow scheme and the workflows between project are the same, the issue types are the same).
Error stack here:
com.exalate.api.exception.IssueTrackerException: Failing to transition because the transition found by algorithm `Stop Progress` is no longer available for current step `In Progress` (3) Please contact Exalate Support Available transitions: `Block`, `Resolve Issue` at services.jcloud.IssueService.$anonfun$transition$4(IssueService.scala:918) at scala.concurrent.Future.$anonfun$flatMap$1(Future.scala:307) at scala.concurrent.impl.Promise.$anonfun$transformWith$1(Promise.scala:41) at scala.concurrent.impl.CallbackRunnable.run(Promise.scala:64) at akka.dispatch.BatchingExecutor$AbstractBatch.processBatch(BatchingExecutor.scala:56) at akka.dispatch.BatchingExecutor$BlockableBatch.$anonfun$run$1(BatchingExecutor.scala:93) at scala.runtime.java8.JFunction0$mcV$sp.apply(JFunction0$mcV$sp.java:23) at scala.concurrent.BlockContext$.withBlockContext(BlockContext.scala:85) at akka.dispatch.BatchingExecutor$BlockableBatch.run(BatchingExecutor.scala:93) at akka.dispatch.TaskInvocation.run(AbstractDispatcher.scala:48) at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(ForkJoinExecutorConfigurator.scala:48) at java.base/java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:290) at java.base/java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1020) at java.base/java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1656) at java.base/java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1594) at java.base/java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:183)
