I’m trying to do a jira cloud to jira cloud sync but seems like the reporter show as exalate. I have input the following: issue.reporter = nodeHelper.getUserByEmail(replica.reporter.email)
issue.assignee = nodeHelper.getUserByEmail(replica.assignee.email). I think i need to establish the entity urn sync but I’m not sure how to get it. Can anyone guide me on this?
The scripts you provided should already be working as long as the users are present in the target instance with the same email addresses.
Maybe the short video helps:
If not, can you please share the payload that you are seeing on the target side i.e. are you actually receiving the correct info from the source side.
This can be accessed from the remote replica (ref: https://exalate.com/academy/?playlist=0c1f98f&video=45c6e81)