Jira Cloud Assets synchronization

[Martin_Bosano]

Hello Steven,

This is Martin from Exalate. Thank you for your patience.

Please refer to this previous Community post and let me know if you need further assistance over the subject.

Synchronization from Asset type field to Text field

We have a requirement like to Synchronize two fields from cloud to onpremise jira. On cloud we have two fields like SAP Perceel & SAP Service both are Assets objects field type. It should be mapped to onpremise jira as a text fields. I have tried based on the below document, but I didn’t get any solution. How to Sync Insight Custom Fields Kindly help me on the requriement.

Thanks for your cooperation