Jira Cloud Assets synchronization

[Martin_Bosano]

Redirected from Exalate Support.

Hi Exalate Support team,

We want to use Jira cloud assets in Exalate.
What already would help us a lot is an example on how to simply set a asset customfield in the incoming sync script e.g. with the assets id or key.

Could you provide us a sample or do you have a documentation about how to use assets in Jira cloud in exalate?

Thank you and best regards
Steven

[Martin_Bosano]

Hello Steven,

This is Martin from Exalate. Thank you for your patience.

Please refer to this previous Community post and let me know if you need further assistance over the subject.

Synchronization from Asset type field to Text field

We have a requirement like to Synchronize two fields from cloud to onpremise jira. On cloud we have two fields like SAP Perceel & SAP Service both are Assets objects field type. It should be mapped to onpremise jira as a text fields. I have tried based on the below document, but I didn’t get any solution. How to Sync Insight Custom Fields Kindly help me on the requriement.

Thanks for your cooperation