Integration between different Jiras which have different workflows

General Questions
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1

Originally asked by Elif on 28 August 2023 (original question)

Is it possible to integrate two Jira instances if they have different workflows ? Although they have different workflows, can we still see the same status for a shared issue on both Jira instances ?

2

Answer by Syed Majid Hassan on 29 August 2023

I am not quite sure if I follow the question, but I will try to outline your options here.

Considering that the two Jiras have different workflows:

Considering that the 2 workflows are different and you dont want to change the actual status but stil want to “know” what the status on the other end is:

  • create a custom field called “Remote Status” on both Jiras (this will hold the actual status of the ticket on the other end).
  • In the Incoming sync, please add the following line:
    issue.customFields.“Remote Status”.value = replica.status.name

Please let me know if you have any follow up questions.

Thanks

Majid