I have an existing connection but i cannot add a newly created field as it does not appear in the Rules > Mappings dropdown?

Originally asked by Shaminur Rahman on 29 June 2021 (original question)


I set up a connection and afterwards I added a new custom field to the project but the new field does not appear in the rule mapping


Answer by Ariel Aguilar on 29 June 2021

Hi Shaminur,

We understand you set up a Visual Connection, and then you want to know how to sync custom fields when adding those new to Jira Cloud instance. To accomplish this, you can add a script.

We have information on How to use scripts in Visual connections here for you to understand the logic: https://docs.idalko.com/exalate/x/ogXHAw

Then, by default if you add script it will come with some “Example” lines for you to understand the sync of custom fields. You want to read them to understand the logic and discard any line that won’t be necessary.

Kind regards,

Ariel