I cannot find "Connection Type" in V5.2.1 JIRA Server

Originally asked by Tony on 12 August 2021 (original question)


To whom may concern, I just try out V5.2.1 in order to perform private - public synchronization. However, I cannot find “Connection Type” when I initiate a connection. I only can choose Basic, Visual & Script type. Any idea ?


Answer by Francis Martens (Exalate) on 27 October 2021

I just bumped into this conversation.
The selection of the connection type has been automated in 5.2

There are 2 configuration paths

Assume you have 2 trackers

  • Private Tracker (behind a firewall, without an inbound path) - called PrivateTracker
  • Public Tracker (accessible from the PrivateTracker) - called PublicTracker

Whenever setting up a connection with 5.2

  • If initiated on PrivateTracker, the url of PublicTracker can be configured
    • When accepting the connection on the PublicTracker using the invitation code, PublicTracker will find out that it cannot reach the PrivateTracker, The connection is turned into private/public
  • If initiated on PublicTracker, the url of PrivateTracker cannot be configured. At that moment use the ‘I don’t have the url’

    • When accepting the connection on PrivateTracker, the connection will be set to private/public

I hope this clarifies how things work?


Answer by Tony on 16 August 2021

I understand it and it works for public-public connection. I’m going to build private-public synchronization. It doesn’t work for me.


Answer by Maximillian Thomas Nadolny on 14 August 2021

Same here can’t select connection type, but if you initiate and accept you will find if you go to edit connection and look at info it sets it up correctly