HOw to exalate request type field between 2 JIRA service deesk instances on Cloud?

Originally asked by Abhijit Shanbhag on 26 February 2021 (original question)


I have tried every possible suggested solution on the community and have not been able to sync the request types. Can someone please help me in figuring out a way to sync request types.

I have reached out to the IDalko support team as well but I was told to avail professional services for this one problem. Can someone please help! this is very urgent and important for me to resolve this issue…