How to sync up newly added value in a custom field?

Originally asked by allenhsieh on 02 November 2020 (original question)


Hi Support,
We are having a situation where the receiver’s custom field has been adding new values while the parent project has to do that as well in order to level up all the values in this given field.

Is there any documentation or scripts that you recommend for ur to try?

Thank you!


Answer by Francis Martens (Exalate) on 10 November 2020

Hello allenhsieh

You first need to decide how to handle this situation. Are you going to add these values unfiltered, or would you rather vet the new values.

In the first case, you can add options to a custom field list using scripting. Check following doc page for some example script to add options to a select list
Sync between Select List (single choice) and text custom field

In the second case, you can either raise an exception that the option is not found and needs to be added, or add a comment to the issue that the custom field option is missing …


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