we have one of our requirements to sync issues from multiple JIRA projects on a local instance to a JIRA project in remote instance, wherein issues need to be synced from multiple projects to one project, more like many to one mapping ( some fields from a project and some from another to a project in remote JIRA instance). In hoping to do so, I tried to assign issue key in the incoming sync on the remote so that it updates the issue instead of creating a new one but a new issue was created instead of updating the exiting issue whose key was passed in. Is there a way of achieving this, any suggestion will be super helpful. Thank you
Thank you for the reply but I am looking for a configuration that can be put in place instead of manual intervention and sync only some selected fields from local issue to remote issue.
Something that is possible with exalate is to automatic connect to a remote issue based on a custom field value representing the remote issue key, in that case, your outgoing script would look like this:
In this example, when the issue is exalated (this can be automated with a trigger) it will be connected with the remote issue based on a custom field named “Remote Issue”. Would this work for your case?
Comments:
Sai Thakur commented on 16 May 2020
This might work for us, I will implement and let you know. Thank you so much, great help.