Originally asked by Narongrit Saelim on 26 May 2022 (original question)
Scenario :Jira Cloud have IssueLinkType more than Jira Server when sync issue Jira cloud to Jira Server have error occur.
com.exalate.api.exception.IssueTrackerException: No issue link type ‘XXX’ with name ‘XXXXXXX’ was found. Please add it to
your system or map the incoming link type to another one on your script.
and cannot add new IssueLinkType Jira Server for simple sync.
Answer by Jillani Fazal on 27 May 2022
Hi Narongrit Saelim
Please check these documents, I hope they will be helpful:
https://docs.idalko.com/exalate/display/ED/How+to+sync+issue+links+on+Jira+Cloud
https://docs.idalko.com/exalate/display/ED/How+to+synchronize+issue+links+on+Jira+on-premise
Answer by Narongrit Saelim on 27 May 2022
I want sync Jira Cloud to Jira server but got error about issue link type.
com.exalate.api.exception.IssueTrackerException: No issue link type ‘XXX’ with name ‘XXXXXXX’ was found. Please add it to
your system or map the incoming link type to another one on your script.
I want mapping IssueLinkType of Jira Cloud to IssueLinkType of Jira Server by Incoming Script on Jira server.
Can suggest?
Answer by Jillani Fazal on 26 May 2022
Hi Narongrit Saelim
May I know if you are referring to add Remote Issue Link and would it also be possible for you to elaborate the scenario a bit more, please?
