Originally asked by Jozsef Lehocz on 10 February 2022 (original question)
Hello,
Comments are duplicated by synchronization between JIRA Service Desk (server) and JIRA Software server in both directions using script connection. How to avoid that?
Thanks,
Jozsef Lehocz
Comments:
Francis Martens (Exalate) commented on 10 February 2022
Can you give an example of duplication.
Jozsef Lehocz commented on 10 February 2022
Here you can find a screenshot:
Francis Martens (Exalate) commented on 10 February 2022
This looks like a product issue - can you raise a ticket on
https://support.idalko.com/servicedesk/customer/portal/8