How do I automatically sync issues in Jira

General Questions
1

I am using exalate on Jira cloud and I want to make sure that all tickets created in my project get synced over. How do I do this?

2

To automatically sync all issues created in your Jira Cloud project using Exalate, you’ll want to set up an automatic trigger that matches every new issue in your project. Here’s how you can do it:

  1. Go to your Exalate console in Jira Cloud.
  2. Open the connection you want to use for syncing.
  3. Navigate to the “Triggers” tab.
  4. Click “Add Trigger.”
  5. Choose “Issue Created” as the event.
  6. Set the JQL to match all issues in your project. For example, if your project key is ABC, use:
    project = ABC
    This will trigger a sync for every new issue created in that project.
  7. Save the trigger.

You can find more details on setting up triggers in the Exalate documentation:
https://docs.exalate.com/docs/automating-synchronization-with-triggers

This setup ensures that every new issue in your specified Jira project is automatically picked up and synced by Exalate, so you don’t have to do anything manually.