Handle Description Mentions from JiraCloud to Jira server

General Questions
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1

Originally asked by Vinay on 01 October 2021 (original question)

Hi,

We have few issues where description has users mentions in Jira Cloud something like this

but [~accountid:5d1463a784d7dc0c52fda8f4] reopened it…

Jira Cloud : but Username reopened it…

Jira Server : but [~accountid:5d1463a784d7dc0c52fda8f4] reopened it…

How to handle user mentions in the script to convert it to Displayname in Jira Server

2

Answer by Vinay on 05 October 2021

I have modified the code slightly and it worked.

def matcher_des = issue.description =~ /\[~accountid:([\w:-]+)\]/
def description = issue.description
matcher_des.each {
target = nodeHelper.getUser(it[1])?.displayName
description = description.replace(it[0], target)
}
replica.description = description

3

Answer by Mariia Onyshchenko on 01 October 2021

Hi Vinay,
This article might help you:

https://community.atlassian.com/t5/Agile-articles/How-to-sanitize-mentions-when-synchronizing-issues/ba-p/1141139

you could replace every mention sent from cloud with email:

/*
** This code snippet illustrates how mentions can be replaced with the actual name of the mentionee
** Use this in a data filter
*/


replica.comments       = issue.comments.collect {
              comment ->
              

              def matcher  = comment.body =~ /\[~(\w+)\]/
              def newCommentBody = comment.body

              matcher.each {
                  target = "[~$nodeHelper.getUser(it[1])?.email]"
                  newCommentBody = newCommentBody.replace(it[0], target)
              }

              comment.body = newCommentBody
              comment
}

And then use similar logic on server to lookup a user using email
Please, let me know if this helps

Comments:

Vinay commented on 01 October 2021

Mariia Onyshchenko , I have seen that article, but I need the script for description user mentions not for comments!

Ariel Aguilar commented on 01 October 2021

Hi Vinay,

For description, you can try adding this to the Outgoing script:

def matcher  = issue.description =~ /\[~(\w+)\]/
def description = issue.description
matcher.each {
   target = "[~$nodeHelper.getUser(it[1])?.email]"
  description = description.replace(it[0], target)
}
replica.description = description

Let me know if this works for you.

Kind regards,

Ariel

4

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