Hey team, We are using Scriptrunner for the scripted fields, when the user of Sciptrunner does a change on one of this fields an event is triggered by Exalate that is changing the status on the remote side. We would like to know if there is a way to prevent Exalate from syncing to the remote side …

I think the same question raised here: [image] Need to Exclude update of one user General Questions We have a requirement regarding our current integration setup between Jira Cloud and ServiceNow. We are using the ScriptRunner add-on in Jira Cloud, and we’ve observed that …

Exalate updates the status whenever there is an update on the ticket triggered by ScriptRunner

General Questions

Sonal_Otwani June 19, 2025, 7:18am 3

I think the same question raised here:

Topic		Replies	Views
Need to Exclude update of one user General Questions	11	93	December 1, 2025
Changes are not synchronized with another instance General Questions exalate , migrated_question	1	33	November 4, 2024
Bulk update/modification of script General Questions onpremise-jira , cloud-jira , migrated_question	0	15	November 4, 2024
Can't get sprint sync to trigger from Jira Server to Jira Cloud General Questions onpremise-jira , migrated_question	1	28	November 4, 2024
Updating Exalate script by API General Questions cloud-jira , api , cloud-github , migrated_question	0	21	November 4, 2024

Exalate updates the status whenever there is an update on the ticket triggered by ScriptRunner

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