Exalate issues

Originally asked by varaque on 31 May 2022 (original question)


Hello,

we have two Jira datacenter instances with issues connected by exalate. There are some transitions that are only allowed to be made in one or another instance. Our problem is that we need to see what user changed the status of the issue, in one or another instance, the users are replicated in both instances. Is there any way to comunicate them to make the user who did the change appear in the activity history of both instances instead of the proxy user?

Thank you.


Answer by Andres Martynowicz on 01 June 2022

Hi, @varaque the history can be shared between Jira on-premise instances. Please see the below documentation:

https://docs.idalko.com/exalate/display/ED/How+to+synchronize+issue+change+history+in+Jira+on-premise