Originally asked by Ming Ho on 06 March 2024 (original question)
On Jira cloud, I have a exalate connection between two projects from different cloud instances. Between exalated tickets, if I edit or delete comments from one, it is not reflected on the other. New comments are synced perfectly fine. Has anybody encountered this and how I can go about resolving this?
Simple “issue.comments = commentHelper.mergeComments(issue, replica)” is used. Based on my understanding, this should take care of synchronization of removing and editing comments