CSV Import: Inconsistent Exalate triggering

Originally asked by Howard Kenny on 27 November 2020 (original question)


When carrying out a .csv import in Jira, I’m experiencing two issues:

  • Triggering of Exalate for the top level Epic is not happening - if I force Exalate to Trigger on the ticket, it runs OK
  • The parent/child relationship for one of the three sub-tasks is not triggering in DevOps with the expected parent (Feature) - the other two identical sub-tasks show the parent correctly

Any ideas?!