The Exalate team will be on holiday for the coming days - returning Jan 4
Enjoy & stay safe

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Can I sync an Issue to more than one Issue on the remote system Questions: Can I sync an Issue to more than one Issue on the remote system
Convert remote status changes as public comment Questions: Convert remote status changes as public comment
How to make an attachment internal in Jira ? Questions: How to make an attachment internal in Jira ?
How to sync Jira comment into ServiceNow work_notes field Questions: How to sync Jira comment into ServiceNow work_notes field
Jira attachments aren't syncing Questions: Jira attachments aren't syncing
Mapping process for issue types Questions: Mapping process for issue types
Raise a Jira ticket in a defined Project, depending on what Assignment group it was assigned to in ServiceNow Questions: Raise a Jira ticket in a defined Project, depending on what Assignment group it was assigned to in ServiceNow
Synced sub-tasks become standard_issue_type on remote Questions: Synced sub-tasks become standard_issue_type on remote
Zendesk <-> Jira - Zendesk Chat transcripts do not have new lines in Jira & Reply to Customer in Jira syncs to Public Reply in Zendesk Questions: Zendesk <-> Jira - Zendesk Chat transcripts do not have new lines in Jira & Reply to Customer in Jira syncs to Public Reply in Zendesk
isUserAssignable() throws missing projectkey error when key is provided Questions: isUserAssignable() throws missing projectkey error when key is provided
it doesn't synchronize changes to edited or deleted comments from Jira to Zendesk Questions: it doesn't synchronize changes to edited or deleted comments from Jira to Zendesk