Using dedicated Jira account for sync'ing

General Questions
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1

Originally asked by Christopher Snyder on 25 January 2021 (original question)

What is the recommended account for establishing the connection between Jira Server and Jira Cloud for synchronization? I am hesitant to use the application admin account, and thinking to create an account dedicated for just the purpose of synchronizing.

Any guidance, lessons learned appreciated.

thanks,

Chris

2

Answer by Mariia Horbatiuk on 12 February 2021

Hello Christopher,

Do you mean the proxy user? Here are the recommendations for the setup: https://docs.idalko.com/exalate/x/HIA7.

Please note that the user should have admin rights to be able to install Exalate and apply the changes to issues synced.