Answer by Marco Kröger on 13 December 2023
Hi, i solved the issue myself. As mentioned in the external instance the application-User was “jira2”, not “jira”. Using this manual (https://confluence.atlassian.com/jirakb/how-to-fix-directory-permissions-in-linux-for-jira-server-829048437.html) I switched the user in the user.sh, corrected Directory-Permissions as described and restarted Jira. After this external Scripts are working now. To be fair, maybe the restart solved the issue and not the user-change. But if the restart does not solve the issue for you, maybe have a look at the application-User.
Comments:
Javier Pozuelo commented on 25 January 2024
Thanks for sharing your solution to the issue Marco!