We have attempted to sync sprints with our current configuration and have been unsuccessful. Can we please get a recommendation on the proper way to sync sprints from the Source to the Destination instance.
Which should use the same ids on the left hand side and destination board ids.
Nextly, Bulk Exalate all the sprints, make sure an active trigger is in place.
Finally, feel free to sync the related issues.
Please, let me know, how it goes.
Regards, Serhiy
Comments:
Kyle Jenkins commented on 12 May 2022
Hi Serhiy,
Thanks for your support. Unfortunately, we received an error when implementing the code. We did indeed update the boardIds appropriately, but still received an error that blocked the connection from synching.
Steps to reproduce error:
Source side implements code into âOutgoing syncâ and updates boardIds
Destination side implements code into âIncoming syncâ and updates boardIds in sprintMap mapping
Source side creates trigger to exalate all sprints related to corresponding board, sets trigger to âactiveâ, and bulk exalates on trigger
(confirmation popup: you are about to exalate 134 sprintsâŚ)
Source side confirms bulk exalate on trigger
Expected result
sprints are synced to Destination side on defined board
Actual result
connection shows an error on Destination side and connection is blocked
Hello, Kyle Jenkins , might I ask you to share the sync rules, youâd implemented, please?
I can see the error stack trace points to the usage of the issue variable on line 1, but in my gist: https://gist.github.com/ZioHimself/ee03afee2d2bdf51507209e880ce9451 line one has no variable âissueâ
Regards, Serhiy.