Subtasks synch

General Questions
,
1

Originally asked by Giancarlo Andreoni on 17 December 2021 (original question)

In my Jira on-prem instance I should have to synch issues in such a way:

  • Scenario 1:

TK.Defect.1(customfield “A” = “1”) > MW.Defect.1

TK.Defect.1(customfield “A” = “1”).Subtask(type=“Sub-Porting”) > MW.Defect.1.Subtask(type=“Sub-Porting”)

  • Scenario 2:

TK.Defect.2(customfield “A” = “2”) > NO SYNCH

TK.Defect.2(customfield “A” = “2”).Subtask(type=“Sub-Defect”) > MW.Defect.2

TK.Defect.2(customfield “A” = “2”).Subtask(type=“Sub-Porting”) > MW.Defect.2.Subtask(type=“Sub-Porting”)

I managed correctly the first senario but I have a problem in the second one, how can I find the id of the subtask with “Sub-Defect” type when generating the MW.Defect.Subtask(type=“Sub-Porting”), in order to associate it as a subtask to the MW.Defect.2?

I tryied something like this in the Incoming sync:

if(replica.parentId){
// look up the twin parent
def localParent
if (replica.customFields.“A”.value == “2”){
replica.fields.subtasks?.collect{
if(it.getIssueType() == “Sub-Defect”){
localParent = nodeHelper.getLocalIssueFromRemoteId(it.id.toLong())
}
}
}else{
localParent = nodeHelper.getLocalIssueFromRemoteId(replica.parentId.toLong())
}
// if found, then set it, else don’t create the subtask
if(localParent){
issue.parentId = localParent.id
}
}

But it doesn’t work…

Thanks in advance

Giancarlo

Comments:

Giancarlo Andreoni commented on 17 January 2022

To be more clear, here below a schema of issues and sub tasks that I have to sync between two projects (TK and MW) of the same Jira on-prem instance.

When the value of custom field “A” of “Defect” issues in project TK is “2”, a sub-task is automatically generated, in this case, I should create a synchronized issue on project MW and this one should be the parent for the other sub-tasks.

Ariel Aguilar commented on 28 March 2022

Hi Giancarlo,

We can see you have an interesting use case, have you considered to get extra help by contacting any Exalate partner? https://exalate.com/partners/

Kind regards,

Ariel

Giancarlo Andreoni commented on 28 March 2022

Thank you for the suggestion Ariel but I solved the problem, here below details if someone need it:

>> incoming sync:

…

def issueManager = com.atlassian.jira.component.ComponentAccessor.issueManager
def customFieldManager = com.atlassian.jira.component.ComponentAccessor.customFieldManager
def parentIssue = issueManager.getIssueObject(replica.parentId as Long)
def masterIssueKey = parentIssue.key
def cField = customFieldManager.getCustomFieldObjectByName(“A”)
def cFieldValue = ((String)parentIssue.getCustomFieldValue(cField)).trim()

if(cFieldValue == “2”){
def subtaskManager = com.atlassian.jira.component.ComponentAccessor.getSubTaskManager()
def subTasks = parentIssue.getSubTaskObjects()

if(!subTasks.empty) {

    //searching into the sub\-task for my issuetype only  
    subTasks.each { it \-\>  
        if(it.getIssueType().name \=\= "Sub\-task"){  
            //do nothing  
        } else if(it.getIssueType().name \=\= "Sub\-Defect"){  
            //Found my issuetype  
            masterIssueKey \= it.key  
        } else {  
            //do nothing  
        }  
    }  
}  
localParent \= nodeHelper.getLocalIssueFromRemoteUrn(masterIssueKey)  
if(localParent){  
    issue.parentId     \= [localParent.id](http://localParent.id)  
    issue.summary      \= localParent.key \+ " \- " \+ replicaSummary.substring(11, replicaSummary.length())  
} else {  
    //issue.summary      \= replicaSummary.substring(11, replicaSummary.length())     
    throw new com.exalate.api.exception.IssueTrackerException("COMPLEX \- Subtask cannot be created: parent issue with remote id " \+ replica.parentId \+ " was not found. Please make sure the parent issue is synchronized before resolving this error")  
}

…