JQL Querry to see which issues are not under Exalate sync?

General Questions
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1

Originally asked by Filip Š. on 04 November 2021 (original question)

Is there some kind of JQL Querry to see which issues are or are not under sync in Jira Service Management for Cloud?

2

Answer by Serhiy Onyshchenko on 04 November 2021

Hello, Filip Š. , unfortunately, there’s no JQL function module available for Jira Cloud integrations. However, one may configure Exalate to fill in the remote issue key for all the issues that are under sync: https://docs.idalko.com/exalate/x/XQR1Aw
which would achieve 2 objectives:

  1. you’d have a way to find all issues under sync via JQL:
"Remote Issue Key" IS NOT EMPTY
  1. you may now lookup issues by their remote issue key:
"Remote Issue Key" = "FOO-1"

UPDATE:
Here’s a video, showing how this solution works:

Happy Exalating!
Serhiy.

3

Answer by Filip Š. on 04 November 2021

Hi Salma,

This is query only working in Jira Server instance.

366×167 4.42 KB

4

Answer by Salma Nairi on 04 November 2021

hi

could you try this jql : issue not in under_sync()