Originally asked by Graham Turk on 08 August 2023 (original question)
To whom it may concern,
We have recently installed the exalate extension to use with synchronizing tickets between Atlassian and Azure Devops.
When opening the exalate extension in azure devops we just get a white screen, according to the error in the console this is due to a CORB issue. Could this be looked into and let us know how to resolve it. We are currently using edge version 115.0.1901.188
Answer by Jillani Fazal on 09 August 2023
Hi Graham Turk
This is Jillani and thank you for connecting with us on our community channel.
I believe you are referring to this URL " https://dev.azure.com/test-dev-vlaams " which was archived and has been unarchived. You can check this article on why a node gets archived.
https://docs.exalate.com/docs/exalate-cloud-archived-node
Please check and confirm.
Thank you!
Answer by Graham Turk on 22 September 2023
Could this account be reactivated again if possible?
Hi Graham Turk
Could I ask you to create a ticket on our portal where it can be addressed?
Answer by Jillani Fazal on 10 August 2023
You are most welcome 
Answer by Graham Turk on 09 August 2023
Yes, that is indeed correct. Thanks very much for your help!
