Issue syncing users with nodeHelper.getUserByEmail

Originally asked by Patrick Hutcherson on 26 March 2021 (original question)


I am trying to set the user in Azure DevOps by using an email address passed in with the payload.

I have tried nodeHelper.getUserByEmail however, it returns nothing to workItem.assignee.

This is to set the assigned to value. I put in a debug command to stop the script so I could verify that the email value is there and it was. Additionally, I have verified the user connected to Exalate has permissions to do this work.


Answer by Patrick Hutcherson on 26 March 2021

I figured it out the getUserByEmail script appears to be case sensitive.


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