Hi, We have a sync with Jira+Devops working fine but i would like to add a mention after some updates in Devops to ensure users are noticed. I used: workItem.comments = commentHelper.addComment(“name of group”,issue.comments) But devops understood it as a text not as a mention in itself, just…

Hi Anselmo, Check out the thread [image] Sync user mentions in comments between Jira Cloud and ADO General Questions Originally asked by Sonal Otwani on 03 October 2022 (original question) Hi, In ADO and JIRA, we are using the @mention control to start or continue a di…

Hi Karel We don’t need to mention by email rather than using a Azure Devops Team like: [image] And make a mention like [image] But when I add it like a comment, Devops understood it like a simple comment. Thanks, appreciate if you could help me Regards, Anselmo Sánchez

Hi @AnselmoSanchez , I would recommend you to look at the community post shared by @karel_vl as a reference to see how the mention is working. The only change here should be for the team, so instead of using user id/email we will have to use the Team ID. Use the Azure DevOps REST API to list team…

How make a mention in sync Jira-Devops

General Questions

karel_vl November 14, 2024, 7:23am 2

Hi Anselmo,

Check out the thread

I believe it contains your answer.

Topic		Replies	Views
Sync user mentions in comments between Jira Cloud and ADO General Questions cloud-jira , azuredevops , comments , migrated_question	1	119	November 4, 2024
Mention, assign users in other instances General Questions exalate , jira-cloud , configuration , scripting , migrated_question	3	56	November 4, 2024
Sync user mentions in comments from Jira Cloud to Salesforce General Questions cloud-salesforce , exalate , migrated_question	1	47	November 4, 2024
Jira Cloud Jira OnPrem: Syncing User Mentions across the systems End-to-End Use Cases	0	40	November 20, 2024
How to handle mentions with accountId in a Cloud to Server sync General Questions onpremise-jira , cloud-jira , migrated_question , onpremise-jira-serve	2	39	November 4, 2024

How make a mention in sync Jira-Devops

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