How make a mention in sync Jira-Devops

[AnselmoSanchez]

Hi,

We have a sync with Jira+Devops working fine but i would like to add a mention after some updates in Devops to ensure users are noticed.

I used: workItem.comments = commentHelper.addComment(“name of group”,issue.comments)

But devops understood it as a text not as a mention in itself, just text. Dou you now a way to make it a mention instead of a simple comment?

Thanks for help

[karel_vl]

Hi Anselmo,

Check out the thread

Sync user mentions in comments between Jira Cloud and ADO

Originally asked by Sonal Otwani on 03 October 2022 (original question) Hi, In ADO and JIRA, we are using the @mention control to start or continue a discussion within work item discussion or any rich-text field. We are using ADO and JIRA systems. We want to sync comments with user mentions provided in comments in both the directions. Does Exalate support this feature? Thanks,

I believe it contains your answer.

[AnselmoSanchez]

Hi Karel

We don’t need to mention by email rather than using a Azure Devops Team like:

And make a mention like

But when I add it like a comment, Devops understood it like a simple comment.

Thanks, appreciate if you could help me

Regards,

Anselmo Sánchez

[Dhiren_Notani]

Hi @AnselmoSanchez ,

I would recommend you to look at the community post shared by @karel_vl as a reference to see how the mention is working.

The only change here should be for the team, so instead of using user id/email we will have to use the Team ID.

Use the Azure DevOps REST API to list teams or users and ensure you have the correct identifiers.

You can refer to this documentation from Microsoft and try this using POSTMAN first to get it working.

Comments - Add - REST API (Azure DevOps Work Item Tracking)

Once it works, you can try something similar within Exalate!

Thanks, Dhiren

[AnselmoSanchez]

Thanks @Dhiren_Notani