How can we sync Azure parent to Jira Parent Link (Portfolio fro Jira)

General Questions
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Originally asked by Rik de Valk on 17 March 2020 (original question)

We use Portfolio for Jira. In Jira, we have a hierarchy such as:

  • Level 1 (sub-task), links to level 2 with Parent
  • Level 2 (story), links to level 3 with Epic Link
  • Level 3 (epic), links to level 4 with Parent Link
  • Level 4 (episode), links to level 5 with Parent Link
  • Level 5 (saga)

We have configured the same backlog levels in Azure Boards as we have in Jira. We now want to synchronise several levels including the links between them. How can we sync the Azure Boards ‘Related work’ of the type ‘Parent’ with Parent Link?

2

Answer by Ariel Aguilar on 05 August 2022

Third party plugins are not natively supported by Exalate. However, you can modify the Exalate scripts to execute REST API calls, but unfortunately in this case there is a limitation for Portfolio Public API REST endpoints making it not possible to sync by levels. Reference: https://docs.atlassian.com/portfolio-for-jira-server/REST/2.12.0/