Exalate update set installed in ServiceNow remains same after Upgrading to new version?

General Questions
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Originally asked by Lal Valecha on 13 October 2022 (original question)

We have installed Exalate in one of the ServiceNow sub-prod instances via the update set, now we want to upgrade ServiceNow from Rome to Tokyo, so can we proceed with the Upgrade with Exalate installed?

LalValecha_0-1665569945810.png

Does it impact the Exalate connection? Please provide some information.

exalate

Thanks in advance,

Lal Valecha

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Answer by Jillani Fazal on 13 October 2022

Hi Lal Valecha

The Exalate plugin is compatible with SNOW Tokyo and you can proceed with the SNOW upgrade, this will not impact the connections. For more information you can check this doc:
https://docs.idalko.com/exalate/display/ED/ServiceNow

I hope that the shared information is helpful.

BR,

Jillani

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